Last updated:
1. Data Controller Suite della Pigna (“we”) Address: Via del Corso, 287, 00184 Rome RM, Italy (suitedellapigna.com) Email: antaurcris@gmail.com VAT number: 15821251004
2. Data we collect - Contact information: name, email address, telephone number (e.g. when you contact us, make a booking or request information). - Booking details: check-in/check-out dates, selected room, payment and billing details (via booking system). - Usage and device data: IP address, browser type, device type, pages visited, date and time of visit (for analysis). - Cookies/tracking technologies: to remember preferences, for analysis and to improve the functioning of the site.
3. How We Use Data - To process and manage bookings. - To communicate with you (confirmations, updates, responses to requests). - To improve our website and services through analysis. - For legal, tax or accounting obligations. - To ensure the security of the site and prevent abuse or fraud.
4. Legal Basis for Processing (GDPR) If you are located in the EU, we process your data based on: - Performance of the contract: to fulfil bookings. - Legitimate interest: improvement of services, fraud prevention, site security. - Consent: where required (e.g. for certain cookies or marketing communications).
5. Sharing Data with Third Parties We may share your data with: - Booking systems or platforms involved in your booking. - Payment service providers (banks, credit card processors). - Website hosting and analytics service providers (such as Google Analytics or similar). - Authorities, if required by law (tax authorities, law enforcement agencies, etc.).
6. Cookies and Tracking Technologies We use cookies and similar technologies to: - Recognise returning visitors. - Understand how visitors use the website (analysis). - Store user preferences. You can disable certain cookies, but this may affect the functionality of the website. For more details, please see our Cookie Policy.
7. Data Retention We retain your personal data: - For as long as necessary to fulfil the purpose for which it was collected. - To comply with legal obligations (e.g. tax regulations).
8. Your Rights (under the GDPR) You have certain rights over your personal data, including: - Right of access to your data. - Right to rectify inaccurate data. - Right to erasure in certain circumstances. - Right to restrict or object to processing. - Right to data portability. - Right to withdraw consent (where applicable) at any time. To exercise your rights, please contact us at: antaurcris@gmail.com
9. Security We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or destruction.
10. International Data Transfers If your data is transferred outside the European Economic Area (EEA), we ensure that it is protected by appropriate safeguards.
11. Changes to this Policy We may update this policy from time to time. The updated version will be posted on this page, with the new revision date.
12. Contact For questions, concerns or requests regarding your personal data, please contact us: Suite della Pigna Email: antaurcris@gmail.com Address: Via del Corso, 287, 00184 Rome RM, Italy
eng